FAQs

What type of events do you cater? 

All, any & every type! Please refer to the Catering section.

How do I place an order?

Call us at (313)296-4897 or fill out the contact us form! One of our professionals will walk you through every detail to make sure you don't miss a thing.

How do I receive the food?

We offer four options: pick up, drop off, drop off with set-up and on site-staffed service.

I have a last minute order, can you help me? 

While we prefer all orders to be placed at least 48 hours in advance in order to make sure ingredients, staffing, and delivery are available, we will do our best to accommodate all orders. We understand every last minute order and situation is different. Please call us ASAP and give us as many details as possible. We will check the schedule and work with the staff to see how we can help you.   

How can I reserve a date?

Please contact us and one of our event coordinators will put together a proposal. 

To hold a date without a contract is a non-refundable $250 deposit.

After any necessary changes, return the signed contract and a 50% deposit will reserve the date and ensure current pricing.

Is a deposit always required?

All orders require a 50% deposit. Events such as picnics and weddings that require rentals or staff have additional considerations and policies, please Contact Us for details. We accept cash, corporate checks, money orders, certified checks, Visa®, MasterCard®, American Express® and Discover®. Sorry, personal checks are not accepted.

Do you have holiday availability?

We are closed on Easter, Thanksgiving, Christmas Eve, Christmas Day, New Years Eve and New Years Day.  We can cater your event on Memorial Day, Fourth of July, Labor Day and New Years Eve, but our minimums and staffing policies are different for those dates.  Please inquire for more information.

What additional charges can I expect?

Beyond the cost of the food, Michigan sales tax of 6% is added to all orders. Also a 18% Service fee.

In addition, delivery is extra depending on the number of guests and location of the event.

What is the service fee? 

The Service Fee is an industry standard that addresses the fluctuating costs of our products - the cost of fuel, environmental factors, and the market in general all play a part. Instead of frequently adjusting our menu prices to reflect these changes, we apply a service charge.   

I have special dietary needs, can I order a custom menu?

We are happy to work with you to accommodate any special dietary needs. Gluten-free, vegan, lactose-free - just let us know. Our chefs love a challenge! 

Do all food items go out hot?

Certain items are delivered hot and ready to serve. However, to avoid overcooking, and since some items taste best when heated just before serving, you may need to heat select items to serving temperature. In this case, we provide you with a warming rack, warming units and matches so you can easily and quickly heat the item.

How long can food be left out? 

Food can be left out for two hours (if we notice everyone has eaten, we will clean up our supplies and leave).

Can I provide a family recipe to be used at my event?

Of course! We know sometimes you want to serve a very personal menu that will include a family recipe, especially for weddings. We are happy to do our best to make that happen. 

What is your adverse weather policy?

It is our policy to close down our office, kitchen and catering service only during snow emergency deemed by local authorities.  
Off Premise Events:  100% of the event minimum price will be owed if the event is canceled, regardless of weather or otherwise, less than seven calendar days from the event date.
Drop off Policy:  Blu VI will call clients the day before an event to ensure the event is still scheduled.  If the client does not cancel at that time, the client is responsible for all charges except for sodas and disposables.  
If your event is canceled and food has already been made, it is up to you to have our team deliver or donate it